2019 – TripAdvisor – Travellers Choice Award – Service #1 – Australia
2019 – TripAdvisor – Travellers Choice Award – Service #1 – South Pacific

2018 – Star Ratings Australia – Re-Rated to 4 1/2 Star Property
2018 – Best Western – Quality and Service Award – International
2018 – Star Ratings Australia – NSW Top 10 Motels – Best Overall Guest Experience #3
2018 – Star Ratings Australia – National Top 10 Motels – Best Overall Guest Experience #6
2018 – TripAdvisor – Travellers Choice Award – Service #7 – Australia
2018 – TripAdvisor – Travellers Choice Award – Service  #14 – South Pacific
2018 – TripAdvisor  – Certificate of Excellence

2017 – TripAdvisor  – Certificate of Excellence
2017 – Best Western – Quality and Service Award – International
2017 – Best Western – Highest Customer Care Award – Australia
2017 – Trivago – Top Hotel

2016 – TripAdvisor  – Certificate of Excellence
2016 – TripAdvisor – Travellers Choice Award – Service – Australia
2016 – TripAdvisor – Travellers Choice Award – Family Category – Australia
2016 – Star Ratings Australia – Gold Class Property

2015 – TripAdvisor  – Certificate of Excellence